Microsoft Teams

Microsoft Teams is a proprietary business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Teams primarily offers workspace chat and videoconferencing, file storage and application integration. But it also offers basic voice communication.

Holler Technology are able to help with the required Microsoft licensing requirements for Teams but more importantly with the deployment, configuration and support of what can be more complex than it at first looks.

Microsoft Teams New Deployment

If you’re looking to deploy Teams in a new environment then Holler can help advise you on the capabilities and best to configure the solution to deliver the functionality you require. We understand voice particularly and so can ask the pertinent questions to help you understand what’s possible and how best to achieve it. The options of a Direct Connect for SIP trunking or even considering the Microsoft call packages should be carefully considered and Holler can help with number allocation or porting.

Microsoft Teams Migration

For a lot of businesses a move to Teams means a migration from a legacy voice solution. It might be a legacy PBX or on-premise solution or it might be an existing hosted platform. Holler Technology can work with you to identify the existing configuration and programming and then translate that into the functionality that Teams offers.

Holler’s experience begins with the scope of works and documenting the existing set-up using our Microsoft Pre-Sales expertise. We then project manage the migration to ensure that the transition is seamless with zero downtime.

Microsoft Teams & Avaya

For some businesses the only way to achieve all of the complex requirements for Unified Communication and Contact Centre is to use a fully featured cloud solution such as Avaya OneCloud. But it’s fairly common for those businesses to want to embrace Microsoft Teams for conferencing and collaboration. Holler have a wealth of experience in how to integrate an Avaya voice platform with Microsoft Teams to give your business the best of both worlds.

Microsoft Teams Support

It is all too easy to overlook the importance of knowledgeable Teams support. When it comes to supporting a myriad of devices (smartphones, tablets, laptops, desktops, video etc.) and endpoints (softphone or hardphone) you need to partner with a company that has the experience of deploying and supporting Teams.

Holler know how to support Teams. We understand the multitude of configurations and deployments so we can either support all of your end-users or the core application. This support can include everything from meeting room video collaboration equipment, meeting room speakerphones, Teams-compatible hardhones etc.

Want to hear more? Just Holler

020 7846 5400EMAIL US